Terms and Conditions
Cancellations & Refunds
- All cancellations incur 25% charge of total cost
- Cancellations within 30 days of arrival date incurs a 50% charge of total cost
- No refunds given to cancellations due to weather
Arrival & Departures
All guests must sign in on arrival at the office located at the Pink Cottage.
Check-in time is from 3pm
Check-out time is before 10:30am
Smoking & Candles
A strict non-smoking policy applies throughout the entire interior of Miller House.
Guests are welcome to smoke outside but no butts, matches or other litter may be discarded at Paradise. (A cleaning charge may apply)
Child Policy
Miller House is designed as a retreat for adults, however we recognise it is also an ideal spot for families with its range of leisure activities and wide open spaces. Please note Miller House is not set up with child safety in mind.
Dogs
Whilst dogs are not encouraged on the Paradise property, exceptions may be made by prior arrangement with the manager.
All dogs on the property are to be under strict supervision and kept on a lead at ALL times. A $10 surcharge applies
Damage to Property
Any loss or damage to Miller House goods or chattels that is considered in excess of general 'wear and tear' will incur a credit card charge for full replacement or the full cost of repair.
Lost Property
Lost property will be kept for 1 month only, after which it will be disposed of.
We will return property that you leave here , on receipt of a self-addressed prepaid postage pack.
Prohibited
There is a STRICT No Firearms policy on the Paradise property. Anyone not adhering to this will be reported to the police.
Drones, motorbikes and quad bikes are also prohibited
Tour Operators
Accommodation can not be sublet to any person. Tour operators are required to contact us directly with booking inquiries. Conditions apply.
Photos and Filming
Any photos or filming taken on the property must not be for commercial use.